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ALL HELP TOPICS

HELP / ACCOUNT

No sound and other fixes

The usual reasons for silence, a dry signal, clicks, or a plugin your DAW can’t see.

No sound at all

  • Is the license panel showing? An unactivated or expired app is silent until you activate it.
  • Is the input muted? If you see “Audio input is muted to avoid feedback loop”, untick Mute audio input in Audio Setup.
  • Is the right input ticked? Your guitar may be on Input 2 while Input 1 is the one ticked.
  • On a Mac, does the app have microphone access? System Settings › Privacy & Security › Microphone.
  • Does the status bar say NO AUDIO DEVICE? Click it and pick your interface.

I hear a dry guitar

  • Turn off your interface’s direct monitoring.
  • Is BYPASS ALL on? It reads BYPASSED and the window says CHAIN BYPASSED. Click it to bring the effects back.
  • Is a section’s power switch down on its tab?

Clicks and crackles

The buffer is too small for the work. Raise it one size, or make the chain lighter: see DSP load.

My DAW can’t find the plugin

  • Logic Pro only loads AU. Run the Mac AU + VST3 installer and look under Audio FX › Audio Units.
  • On Windows, unblock the ZIP before extracting, and copy the .vst3 into C:\Program Files\Common Files\VST3. Then rescan.
  • See Install on Mac and Windows.