HELP

SET UP.
PLAY.

Guides for the Complete Chain and every JediPalm plugin, from the first install to a footswitch on the floor.

GET STARTED

Install on Mac and Windows

Download from My Account, install the standalone app and the AU/VST3 plugins, and find them in your DAW.

Paste your activation code from My Account, start or upgrade a trial, and move a license to a new computer.

Choose your interface, the input your guitar is on, the sample rate and the buffer size.

SOUND & PERFORMANCE

Where the delay between your pick and your ears comes from, how to read the LATENCY meter, and how to lower it.

What the DSP LOAD meter means, why audio clicks, and seven ways to make the chain lighter.

PRESETS

Save all five sections as one chain, find it by amp channel, import one, and where the files live.

Save one plugin’s settings, inside the Complete Chain or on its own, and where each plugin keeps them.

HARDWARE

Connect the pedal wired or wireless on Mac and Windows, switch amp channels, bank through 36 chains and run the looper from bank 11.

Record up to four loops on the grid, undo, mute, export a WAV, and run it from the footswitch.

ACCOUNT

How the apps tell you about a new version and how to install it over the old one.

The usual reasons for silence, a dry signal, clicks, or a plugin your DAW can’t see.